Artificial Intelligence Capabilities

Verisec SA is at the forefront of integrating artificial intelligence (AI) into our employee self-service kiosks, revolutionizing the way businesses manage HR processes and enhance employee experiences. Our AI-powered kiosks leverage advanced technologies such as machine learning, natural language processing, and predictive analytics to provide intelligent, personalized, and efficient self-service solutions.


Personalized
User Experience

Our AI algorithms analyze user behavior and preferences to deliver a tailored experience for each employee. From personalized dashboards to customized recommendations, our kiosks adapt to individual needs, enhancing engagement and satisfaction.

Intelligent
Assistance

Equipped with AI-driven chatbots and virtual assistants, our kiosks provide real-time support and guidance to employees. These intelligent assistants can answer queries, guide users through processes, and offer solutions, reducing the need for human intervention.

Predictive
Analytics

Our AI capabilities include predictive analytics that help organizations anticipate workforce trends, identify potential issues, and make data-driven decisions. This proactive approach enables businesses to optimize HR strategies and improve overall operational efficiency.


Instant HR Support
AI Chatbots for Queries

One of the most common pain points in HR is handling repetitive questions. Employees often ask about payroll discrepancies, leave policies, benefits enrollment, and workplace guidelines. Research indicates that nearly 50% of HR’s time is spent answering the same questions repeatedly.

Employee self-service kiosks eliminate this inefficiency by integrating AI chatbots that provide instant, accurate responses. These chatbots analyze company policies and past interactions to offer tailored responses. For instance, instead of waiting for an HR email response, an employee can simply ask the kiosk about PTO accruals or overtime calculations and receive an immediate answer.

Real-World Example: A large retail chain implemented kiosks in its breakrooms, allowing employees to instantly access HR policies. This reduced HR support tickets by 40%, allowing the team to focus on strategic initiatives like talent development.

Automated
Time & Attendance

Time theft and payroll discrepancies are a major challenge for organizations. According to the American Payroll Association, companies lose nearly 7% of their payroll costs due to timekeeping fraud and manual errors.

Employee self-service kiosks tackle this by using facial recognition, biometric verification, and geofencing to ensure accurate attendance tracking. Employees simply check in using facial recognition, eliminating buddy punching and unauthorized clock-ins. Additionally, AI can cross-reference schedules and flag anomalies in real-time, helping HR teams resolve attendance issues proactively.

Real-World Example: A manufacturing company with multiple shift workers faced frequent payroll disputes. After implementing a timekeeping kiosk, errors were reduced by 75%, and payroll processing time was cut by half.

Intelligent
Shift Management

Shift management is a critical HR function, yet it remains a logistical nightmare for many businesses. Employees frequently request shift swaps, last-minute schedule changes, and overtime adjustments, overwhelming HR teams.

Employee self-service kiosks streamline shift management by automating scheduling, shift bidding, and swapping. Employees can request changes directly through the kiosk, which then matches shifts based on availability, skill set, and compliance regulations. Supervisors receive automated notifications, eliminating manual intervention.

Real-World Example: A healthcare facility struggled with last-minute nurse shift changes. By integrating an AI kiosk for shift bidding, nurses could self-manage their schedules, reducing administrative workload and improving workforce satisfaction.


Smart Compliance Management
AI Policy Enforcement

Regulatory compliance is non-negotiable, yet it remains a top challenge for HR. A survey found that over 60% of businesses struggle to keep up with evolving labor laws, leading to costly penalties and legal risks.

Self-service kiosks ensure compliance by:
✅ Providing real-time updates on regulatory changes.
✅ Prompting employees to complete mandatory training before their shifts.
✅ Keeping track of employee certifications and sending renewal reminders.
✅ By automating compliance tracking, organizations can avoid penalties and create a more informed workforce.

Real-World Example: A logistics company used AI kiosks to enforce safety training completion. Employees who hadn’t completed their required training were denied clock-ins until they reviewed updated safety protocols, ensuring a 100% compliance rate.

Employee Surveys
Data-Driven Engagement

Employee engagement is directly linked to retention and productivity. Yet, most businesses still rely on outdated annual surveys, which fail to capture real-time employee sentiments. A study found that only 20% of employees feel engaged at work, leading to high turnover rates.

AI self-service kiosks can change this by conducting frequent, interactive pulse surveys at clock-in or clock-out. These surveys collect real-time feedback, helping HR teams identify workplace issues before they escalate. AI also analyzes responses to detect patterns and suggest actionable insights.

Real-World Example: A hospitality company introduced AI kiosks with engagement check-ins. By analyzing employee mood trends, the company proactively improved work conditions, resulting in a 35% decrease in turnover.

The Future of Human
Resource Service Delivery

Employee self-service kiosks are revolutionizing HR service delivery, shifting HR teams away from manual, repetitive tasks to more strategic, people-centric initiatives. From providing instant HR support to automating compliance management, these kiosks are enhancing efficiency, reducing costs, and improving employee experiences.

Why Businesses Need HR Kiosks Now
✅ Reduce HR workload and focus on strategic initiatives.
✅ Improve accuracy in timekeeping and payroll processing.
✅ Enable seamless shift management and self-service capabilities.
✅ Ensure labor law compliance and reduce legal risks.
✅ Enhance employee engagement with real-time insights.

The digital transformation of HR is no longer a future concept. Companies that fail to adopt AI-driven HR solutions risk inefficiencies, compliance issues, and employee dissatisfaction.


Unit 3 Block C
Baobab Business Park
86 John Vorster Road Randpark Ridge
Randburg
2169
South Africa

Directors: M J Foster (Managing)

Company Reg: 2012/050934/07

VAT Number: 4190275588


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